Contact Oregon Helicopters
If you have questions, comments, or wish to book by phone, please see the contact information below and reach out to us any time!
Customer Service Telephone: (503) 987-0060
Winter Tour Schedule
Thursday: 10AM to 8PM ---- Friday: 2PM to 9PM ---- Saturday: 10AM to 9PM ---- Sunday: 10AM to 6:30PM ---- Monday: 10AM to 6:00PM ---- Tues & Weds: Closed To see current availability use online calendar during checkout or call (503) 987-0060.
To read more about Oregon Helicopters and the helicopter tour experience, check out our social media pages: facebook.com/oregonhelicopters and @oregon_helicopters on Instagram
Portland Tours: 33 NW Davis St., Portland OR 97209 (Portland Heliport on SmartPark Garage) ---- Columbia River Gorge Tours: 472 NW Perimeter Way, Troutdale OR 97060 (Troutdale Airport) ---- Hillsboro Tours: 2050 SW 25th Ave., Hillsboro OR 97214 (Aero Air building at Hillsboro Airport)
To see more reviews by customers who have flown with Oregon Helicopters we recommend opening Google and doing a search for "Oregon Helicopters" where you can read over 300 reviews and counting.
See more information about helicopter tours in our FAQ's below.
Helicopter Tour FAQ’s
What days/times can helicopter tours be booked?
Winter operating hours are as follows:
Thursday: 10AM – 8PM
Friday: 2PM – 9PM
Saturday: 10AM – 9PM
Sunday: 10AM – 6:30PM
Monday: 10AM – 6:00PM
Tues & Wed: Closed
Tour hours can also be viewed during checkout where you will be given the option to choose your tour time from currently available slots.
How many people can fly at one time?
We have helicopters that can take up to 4 passengers at one time.
Are the prices shown per ticket or for the whole helicopter?
Prices shown are per ticket, per passenger. The exception is all Romantic Tours which are priced per couple.
Will my flight be private?
You will have the option to upgrade your tour to a private tour during checkout. If you do not choose the “private tour” upgrade at checkout then Oregon Helicopters reserves the right to fill all seats with passengers. Tours of 3 or more people, Romantic Tours, and Multnomah Falls and Gorge Tours are always private and do not require an upgrade to be private.
Will I fly together with the other people I booked with?
Generally yes. If your party is larger than 4 passengers then we will need to split your group into multiple helicopters.
What is the minimum number of passengers needed to fly?
A minimum of two passengers are needed for any of our tours to depart. Groups of 2 or more people can freely choose their departure time and date using our online booking system during checkout or by booking over the phone. Keep in mind that tickets are sold per seat and Oregon Helicopters reserves the right to fill all seats on a given flight.
What about single passengers?
As two passengers are needed to fly on any tour, single passengers will be combined with other groups or singles to meet the minimum passenger count. If you wish to purchase a single ticket, please contact Oregon Helicopters customer service by phone at (503) 987-0060.
What ages are appropriate to take a helicopter flight?
All ages can fly: from babies in arms to seniors, helicopter tours are a fun for everyone. Kids love it and in our experience are not bothered by the noise.
Can I hold my child in my lap?
Like the airlines we are governed by the FAA. By FAA rules children of 2 years old and younger may ride in an adult’s lap. Older than 2 must have their own seat.
Why do you ask my weight when booking a flight?
The helicopters we operate have a maximum weight limitation for passengers. Specifically that is not more 300 pounds for any one passenger. We also need to know weights to calculate the weight and balance distribution in the helicopter.
What is your cancellation policy?
Tickets can be fully refunded or rescheduled, whichever you prefer, up to 24 hours prior to the scheduled flight time. No shows and cancellations made within 24 hours of the flight time are charged for the full cost of ticket to the credit card provided at the time of booking.
What about cancellations due to weather?
Tours cancelled by Oregon Helicopters for either weather or mechanical reasons are fully refunded or rescheduled, whichever you prefer.
Where do tours depart from?
That depends on the tour you have chosen.
Portland based tours depart from Downtown Portland Heliport (33 NW Davis, Portland OR 97209).
Columbia River Gorge tours depart from Troutdale Airport (472 NW Perimeter Way, Troutdale OR 97060)
Hillsboro based tours depart from Hillsboro Airport (3355 NE Cornell Rd, Hillsboro OR 97124).
Occasionally, however, Oregon Helicopters will fly at events or special venues in which case flights will depart and return to the address affiliated with the event.
How far ahead of time do I need to schedule?
Often you can book a tour for the same day. Popular days and times will book out further in advance. You may see current availability online by choosing a tour and clicking the “book now” button. You may also call our customer service line (503) 987-0060 to check availability.
Can I bring a camera/take pictures?
Absolutely. We hope you do! And we hope you will then share a few with us on our Facebook page @oregonhelicopters and our instagram account @oregon_helicopters.
Is it scary to fly in a helicopter?
Many people are nervous about flying in a helicopter before they get on board. It is our experience that invariably everyone gets off at the end of the flight with an irrepressible grin. Flying is new for most people and can be a little intimidating to think about doing. But once you’ve gotten into the helicopter it is truly captivating. Beyond that helicopters generally provide a smoother, less “bumpy” ride than light aircraft. If you feel panicky please know your limits and don’t force yourself to fly. But if you’re just a bit hesitant and uncertain, try it, you’re going to like it.